Radiology residents Mary Ellen Koran, MD, PhD, and Audrey Verde, MD, PhD, from Stanford University, contributed this post.

Sometimes, hearing a patient’s personal experience is the call-to-action we need. Below is Amanda’s* story:

“In October 2014, I knew I had cancer again. It would be my third time with ovarian cancer, and I could just feel it. Unfortunately, my doctor had just moved to another state, so I needed a new specialist. I knew my new doctor would require CT images; however, their office wouldn’t order a new scan until they had the comparison in-hand. Because my previous scans were done in another state, the fastest way I could get my images was to fill out paperwork, have my parents print it out and then drive two hours to pick up a CD of my images and mail it to me overnight. I called my new physician’s office every day for a week while my pain grew steadily. They finally found the CD in their mailroom, but told me they still couldn’t order a new scan because the comparison CD they received was of the wrong body part.

After over a week of excruciating pain, I was very upset because I correctly feared my cancer had returned and I couldn’t get any help. After visiting the doctor’s office and looking at the CD, I noticed the label said, “Name, Patient ID, CT of Chest, A…” The label had cut off the full name, which should’ve been “ Chest, Abdomen and Pelvis” – exactly what they needed. My care was delayed because of a mislabeled CD.

Following two terrible weeks of pain, fear and frustration, my new physicians finally ordered a CT scan. My cancer had dramatically grown. I had surgery immediately, which could have been even more immediate if I hadn’t dealt with the issues obtaining my physical CD, which is a major barrier to care.”

*This patient has consented to use her real name.

There are multiple examples here where a secure, cloud-based image sharing platform would have improved patient care. Will you join us on our journey to #DitchTheDisk and improve the standard of care for all patients?

The #DitchTheDisk Task Force actively seeks patient and practitioner advocates as we embark on a journey to change the method of imaging transfer. To get involved, please fill out this form or email

If you or someone you know has been affected by access to medical images, share your stories using the hashtag #DitchTheDisk on social media, commenting below or by joining the discussion on Engage (login required).

×Your comment has been successfully submitted for approval and will be published after approval.
Leave a Comment

You may also like