Blue Cross Blue Shield Health Plan HIPAA Representatives
BCBS Health Plan HIPAA Representatives
| LOCATIONS | HEALTH PLANS – MAIN OFFICE | HIPAA CONTACTS |
| AL | Blue Cross and Blue Shield of Alabama 450 Riverchase Parkway East Birmingham, AL 35244 Phone: (205) 220-2100 Fax: (205) 220-2949 |
Susan Warren HIPAA Project Manager Phone: (205) 220-5060 Fax: (205) 220-7782 swarren@bcbsal.org |
| AR | Arkansas Blue Cross and Blue Shield 601 Gaines Street Little Rock, AR 72201 Phone: (501) 378-2000 Fax: (501) 378-2037 |
David Bailey EDI Operations Manager Phone: (501) 378-3189 Fax: (501) 378-2265 DKBAILEY@arkbluecross.com |
| AZ | Blue Cross and Blue Shield of Arizona 2444 West Las Palmaritas Drive Phoenix, AZ 85021 Phone: (602) 864-4100 Fax: (602) 864-4242 |
Gene Carruth Vice-President E-Commerce Services Phone: (602) 864-4375 Fax: (602) 864-5632 Gcarruth@phx1.bcbsaz.com |
| CA | Blue Shield of California 50 Beale Street San Francisco, CA 94105 Phone: (415) 229-5000 Fax: (415) 229-5056 |
Betsy Figueiro-Steinbrueck Director, HIPAA-AS Compliance Privacy Official Phone: (916) 350-8764 Fax: (916) 350-7491 betsy.figueiro@blueshieldca.com |
| CA - WELLPOINT HEALTH NETWORKS, INC | Blue Cross of California 21555 Oxnard Street Woodland Hills, CA 91367 Phone: (818) 234-2345 Fax: (818) 234-2848 |
General HIPAA issues Cathy Kiaha Manager, Education and Communications Phone: (818) 234-3154 Fax: (818) 234-1097 cathy.kiaha@wellpoint.com HIPAA Transactions and Testing Provider Questions |
| CO – ANTHEM | Colorado Anthem BCBS 700 Broadway Denver, CO 80273 Phone: (303) 831-2131 Fax: (303) 830-0889 |
West Region Christol Green christol.green@anthem.com Colorado Anthem BCBS |
| CT - ANTHEM | Connecticut Anthem BCBS 370 Bassett Road North Haven, CT 06473 Phone: (203) 239-4911 Fax: (203) 239-7742 |
East Region Jim Swanson jim.swanson@anthem.com Connecticut Anthem BCBS |
| DE - CAREFIRST | Blue Cross and Blue Shield of Deleware 201 West 14th Street Wilmington, DE 19801 Phone: (302) 421-3000 Fax: (302) 421-2089 |
Saul Golubcow Project Director, Business Relationships Phone: (410) 964-4678 Fax: (410) 964-5252 saul.golubcow@carefirst.com |
| FL | Blue Cross and Blue Shield of Florida 4800 Deerwood Campus Parkway Jacksonville, FL 32231 Phone: (904) 791-6111 |
General HIPAA issues George V. Vancore, Jr. IT Integrator, HIPAA-AS Program Office Phone: (904) 905-0176 Fax: (904) 905-0176 george.vancore@bcbsfl.com EDI Questions HIPAA Transactions and Testing |
| GA - WELLPOINT HEALTH NETWORKS, INC. | Blue Cross and Blue Shield of Georgia Capital City Plaza 3350 Peachtree Rd NE Atlanta, GA 30302 Phone: (404) 842-8000 Fax: (404) 842-8010 |
General HIPAA issues Michael D. Jorgensen Director, BCBSGA HIPAA PMO Phone: (404) 467-2933 Fax: (404) 842-8822 michael.jorgensen@bcbsga.com HIPAA Transactions and Testing |
| HI | Blue Cross and Blue Shield of Hawaii 818 Keeaumoku Street Honolulu, HI 96814 Phone: (808) 948-5110 Fax: (808) 948-6555 |
Georgiana Fujita Senior Vice President Internal Audit and Compliance Phone: (808) 948-5402 Fax: (808) 948-5999 Georgiana_fujita@hmsa.com |
| IA – WELLMARK | Blue Cross and Blue Shield of Iowa 636 Grand Avenue Des Moines, IA 50309 Phone: (515) 245-4500 Fax: (515) 245-4561 |
Marcia J. Stark Network Management Consultant Provider Relations Phone: (515) 248-5566 Fax: (515) 245-4620 starkm@wellmark.com |
| ID – REGENCE GROUP | Regence Blue Shield of Idaho 1602 21st Avenue Lewiston, ID 83501 Phone: (208) 746-2671 Fax: (208) 798-2099 |
Jack W. Peters Area Project Manager Transactions and Code Sets Phone (206) 287-7444 Fax: (503) 553-1451 jqpeter@regence.com |
| ID | Blue Cross of Idaho 3000 East Pine Avenue Meridien, ID 83642 Phone: (208) 345-4550 Fax: (208) 331-7311 |
Kate Homan Manager, Provider Relations Phone: (208) 331-8873 Fax: (208) 331-7335 khoman@bcidaho.com |
| IL | Blue Cross and Blue Shield of Illinois 300 East Randolph Street Chicago, IL 60601 Phone: (312) 653-6000 Fax: (312) 819-1220 |
The Healthcare Information Network Inc. Electronic Commerce Services Phone: (312) 653-7954 |
| IN - ANTHEM | Indiana Anthem BCBS 220 Virginia Avenue Indianapolis, IN 46204 Phone: (317) 488-6000 Fax: (317) 287-5294 |
Midwest Region Susie Strange susie.strange@anthem.com Indiana Anthem BCBS |
| KS | Blue Cross and Blue Shield of Kansas 1133 Topeka Boulevard Topeka, KA 66629 Phone: (785) 291-7000 Fax: (785) 291-8295 |
Cathy Holmes, RHIT, CPC Manager, Internal Operations Professional Relations Phone: (785) 291-8709 Fax: (785) 290-0734 cathy.holmes@bcbsks.com |
| KY - ANTHEM | Kentucky Anthem BCBS 9901 Linn Station Road Louisville, KY 40223 Phone: (502) 423-2011 Fax: (502) 423-2627 |
Midwest Region Susie Strange susie.strange@anthem.com Kentucky Anthem BCBS |
| LA | Blue Cross and Blue Shield of Louisiana 5525 Reitz Avenue Baton Rouge, LA 70809 Phone: (225) 295-3307 Fax: (225) 295-2054 |
Heather Jahnke HIPAA Privacy Manager Phone: (225) 298-1652 Fax: (225) 295-2293 Heather.Jahnke@BCBSLA.com |
| MA | Blue Cross and Blue Shield Massachusetts The Landmark Center 401 Park Drive Boston, MA 02215 Phone: (617) 246-5000 Fax: (617) 246-3309 |
Elizabeth Moran Director, HIPAA and IT Initiatives Phone: (617) 246-9655 Fax: (617) 246-9960 elizabeth.moran@bcbsma.com |
| MD – CAREFIRST | CareFirst BlueCross BlueShield 10455 Mill Run Circle Owing Mills, MD 21117 Phone: (410) 581-3000 Fax: (410) 998-5576 |
Saul Golubcow Project Director, Business Relationships Phone: (410) 964-4678 Fax: (410) 964-5252 saul.golubcow@carefirst.com |
| ME - ANTHEM | Maine Anthem BCBS 2 Gannett Drive South Portland, ME 04106 Phone: (207) 822-7000 Fax: (207) 822-7375 |
East Region Jim Swanson jim.swanson@anthem.com Maine Anthem BCBS |
| MI | Blue Cross and Blue Shield of Michigan 600 E. Lafayette Boulevard Detroit, MI 48226 Phone: (313) 225-9000 Fax: (313) 225-6239 |
Deborah Fritz Director, HIPAA Compliance Office Phone: (248) 486-2120 Fax: (248) 486-2106 dfritz@bcbsm.com |
| MN | Blue Cross and Blue Shield of Minnesota 3535 Blue Cross Road St. Paul, MN 55122 Phone: (651) 662-8000 Fax: (651) 662-1657 |
Gary Helmin Network Management Phone: (651) 662-2006 Gary_d_helmin@bluecrossmn.com |
| MO - WELLPOINT HEALTH NETWORKS, INC. | Blue Cross and Blue Shield of Missouri 1831 Chestnut Street St. Louis, MO 63103 Phone: (314) 923-4444 Fax: (314) 923-5151 |
Jennifer Beers Manager, Provider Administration Services Phone: (314) 923-4344 Fax: (314) 923-6602 beersj@bcbsmo.com HIPAA Non-Provider |
| MS | Blue Cross and Blue Shield of Mississippi 3545 Lakeland Drive Flowood, MS 39232 Phone: (601) 932-3704 Fax: (601) 939-7035 |
Frank Chase Director, Provider Services Phone: (601) 664-4561 Fax: (601) 936-5886 fchase@bcbsms.com |
| MT | Blue Cross and Blue Shield of Montana 560 North Park Avenue Helena, MT 59601 Phone: (406) 444-8200 Fax: (406) 444-8961 |
Joe Fleming E-Business Executive Phone: (406) 444-8340 Fax: (406) 447-3501 jfleming@bcbsmt.com |
| NC | Blue Cross and Blue Shield of North Carolina 5901 Chapel Hill Road Durham, NC 27707 Phone: (800) 446-8053 Fax: (919) 765-2433 |
Harry L. Reynolds, Jr. Vice President Phone: (919) 765 2188 Fax: (919) 765 7151 harry.reynolds@bcbsnc.com |
| ND | Blue Cross and Blue Shield of North Dakota 4510 13th Avenue, S.W. Fargo, ND 58121 Phone: (701) 282-1100 Fax: (701) 282-1469 |
Noridian Administrative Services http://www.noridianmedicare.com View Provider Services HIPAA testing and appointments |
| NE | Blue Cross and Blue Shield of Nebraska 7261 Mercy Road Omaha, NE 68180 Phone: (402) 390-1800 Fax: (402) 392-2141 |
General HIPAA questions Shellie Timperley Regional Consultant Phone: (402) 390-1876 Fax: (402) 343-3512 Shellie.timperley@bcbsne.com HIPAA Testing and Transactions |
| NH - ANTHEM | New Hampshire Anthem BCBS 3000 Goffs Falls Road Manchester, NH 03111 Phone: (603) 695-7000 Fax: (603) 695-7304 |
East Region Jim Swanson jim.swanson@anthem.com New Hampshire Anthem BCBS |
| NJ | Horizon Blue Cross and Blue Shield of New Jersey 3 Penn Plaza East Newark, NJ 7105 Phone: (973) 466-4000 |
Michaela Nardella Director, EDI Services Phone: (973) 466-7276 Fax: (973) 466-6415 Michaela_Nardella@horizon-bcbsnj.com |
| NM | Blue Cross and Blue Shield of New Mexico 12800 Indian School Road, N.E. Albuquerque, NM 87112 Phone: (505) 291-3500 Fax: (505) 816-5324 |
THIN EDI Helpline Phone: (972) 766-5480 Edi_support@thinedi.com |
| NV - ANTHEM | Nevada Anthem BCBS 5250 South Virginia Street Reno, NV 89502 Phone: (775) 448-4000 Fax: (775) 448-4101 |
West Region Christol Green christol.green@anthem.com Nevada Anthem BCBS |
| NY (Western) | Blue Cross and Blue Shield of Western New York 1901 Main Street Buffalo, NY 14208 Phone: (716) 887-6900 Fax: (716) 887-8981 |
Cheryl A. Wasserman Corporate HIPAA Project Director Phone: (518) 220-5887 Fax: (518) 220-5756 wasserman.cheryl@healthnow.org |
| NY (Northeastern) | Blue Shield of Northeastern New York 30 Century Hill Drive Latham, NY 12110 Phone: (518) 220-5700 Fax: (518) 220-5521 |
Cheryl A. Wasserman Corporate HIPAA Project Director Phone: (518) 220-5887 Fax: (518) 220-5756 wasserman.cheryl@healthnow.org |
| NY | Empire Blue Cross and Blue Shield/ Empire HealthChoice, Inc. 11 W. 42nd Street New York, NY 10036 Phone: (212) 476-1000 Fax: (212) 476-1281 |
Robert Perlitz Assistant Vice President HIPAA Compliance Officer Phone: (212) 286-8395 Fax: (509) 351-2221 Robert.perlitz@empireblue.com |
| NY - EXCELLUS | Blue Cross and Blue Shield of Rochester 165 Court Street Rochester, NY 14647 Phone: (716) 454-1700 Fax: (716) 238-4400 |
Julie Flack Corporate Vice President Compliance and Governance Phone: (315) 671-7063 Fax: (315) 671-7059 Julie.flack@lifethc.com ANSI Testing |
| OH - ANTHEM | Ohio Anthem BCBS 4361 Irwin Simpson Road Mason, OH 45040 Phone: (513) 872-8100 Fax: (513) 872-8174 |
Midwest Region Susie Strange susie.strange@anthem.com Ohio Anthem BCBS |
| OK | Blue Cross and Blue Shield of Oklahoma 1215 South Boulder Avenue Tulsa, OK 74119 Phone: (918) 560-3500 Fax: (918) 560-2095 |
Mary Jane Lindaman Customer Relations Management Business Line Manager and HIPAA Project Manager Information Systems Division Phone: (918) 592-9338 Fax: (918) 592-9399 mlindaman@bcbsok.com |
| OR – REGENCE GROUP | Regence Blue Cross and Blue Shield of Oregon 100 SW Market Street Portland, OR 97201 Phone: (503) 225-5221 Fax: (503) 225-5232 |
Jack W. Peters Area Project Manager Transactions and Code Sets Phone (206) 287-7444 Fax: (503) 553-1451 jqpeter@regence.com |
| PA | Capital Blue Cross 2500 Elmerton Avenue Harrisburg, PA 17110 Phone: (717) 541-7000 Fax: (717) 541-6072 |
Cindy Thomas Senior Technical Staff Member HIPAA Project Manager Phone: (717) 541-7101 Fax: (717) 651-8613 Cindy.Thomas@Capbluecross.com |
| PA | Independence Blue Cross 1901 Market Street Philadelphia, PA 19103 Phone: (800) 464-5437 Fax: (215) 241-3679 |
Ralph Bonagura Director, e-Claims Administration Phone: (215) 241-4337 ralph.bonagura@ibx.com |
| PA - HIGHMARK | Highmark Blue Cross and Blue Shield 120 Fifth Avenue Pittsburgh, PA 15222 Phone: (412) 544-7000 |
HIPAA Knowledge Center hmhipaatst@highmark.com |
| PA | Blue Cross of Northeastern Pennsylvania 19 North Main Street Wilkes-Barre, PA 18711 Phone: (570) 200-4300 Fax: (570) 200-6730 |
Edward Syron Senior Director Operational Performance Phone: (570) 200-1640 Fax: (570) 200-1760 edward.syron@bcnepa.com |
| PR | Triple-S, Inc. 1441 F.D. Roosevelt Avenue Caparra, Puerto Rico 920 Phone: (787) 749-4949 Fax: (787) 749-4190 |
General HIPAA provider issues Ileana Morales Medical Policy Coordinator Phone: (787) 749-4949, ext. 4421 Fax: (787) 277-6616 imorales@edp.ssspr.com HIPAA testing |
| RI | Blue Cross and Blue Shield of Rhode Island 444 Westminster Street Providence, RI 02903 Phone: (401) 459-1000 Fax: (401) 351-2050 |
HIPAA testing HIPAA Hotline Phone: (401) 459-1970 hipaa.edi.support@bcbsri.org www.BCBSRI.com General HIPAA provider issues |
| SC | Blue Cross and Blue Shield of South Carolina I-20 East at Alpine Road Columbia, SC 29219 Phone: (803) 788-3860 Fax: (803) 736-3420 |
David T. Boucher, MPH Assistant VP of Healthcare Services Phone: (803) 264-3256 Fax: (803) 264-7063 David.boucher@BCBSSC.com |
| SD - WELLMARK | Wellmark Blue Cross and Blue Shield of South Dakota 1601 West Madison Street Sioux Falls, SD 57104 Phone: (605) 361-5800 Fax: (605) 361-5897 |
Marcia J. Stark Network Management Consultant Provider Relations Phone: (515) 248-5566 Fax: (515) 245-4620 starkm@wellmark.com |
| TN | Blue Cross and Blue Shield of Tennessee 801 Pine Street Chattanooga, TN 37402 Phone: (423) 755-5600 Fax: (423) 755-3178 |
Wayne Wilson Director, Corporate HIPAA Projects Phone: (423) 755-5610 Fax: (423) 752-6777 wayne_wilson@bcbst.com |
| TX | Blue Cross and Blue Shield of Texas 901 S. Central Expressway Richardson, TX 75080 Phone: (972) 766-6900 Fax: (972) 766-0359 |
THIN EDI Helpline Phone: (972) 766-5480 Edi_support@thinedi.com |
| UT - REGENCE GROUP | Regence Blue Cross and Blue Shield of Utah 2890 E. Cottonwood Parkway Salt Lake City, UT 84121 Phone: (801) 333-2000 Fax: (801) 333-6516 |
Jack W. Peters Area Project Manager Transactions and Code Sets Phone (206) 287-7444 Fax: (503) 553-1451 jqpeter@regence.com |
| VA - ANTHEM | Virginia Anthem BCBS 2015 Staples Mill Road Richmond, VA 23230 Phone: (804) 354-7000 Fax: (804) 358-1551 |
Southeast Region Scott Anderson scott.anderson@anthem.com Virginia Anthem BCBS |
| VT | Blue Cross and Blue Shield of Vermont 445 Industrial Lane Berlin, VT 05602 Phone: (802) 223-6131 Fax: (802) 229-0511 |
Monica Neronha Assistant General Counsel and Privacy Officer Phone: (802) 371-3256 Fax: (802) 229-0511 NeronhaM@bcbsvt.com |
| WA – PREMERA | Premera Blue Cross 7001 220th Street, S.W. Mountlake Terrace, WA 98043 Phone: (425) 918-4000 Fax: (425) 918-4900 |
HIPAA Transaction Testing Electronic Data Interchange (EDI) Team Phone: (800) 435-2715 edi@premera.com http://www.premera.com |
| WA - REGENCE GROUP | Regence BlueShield 1800 Ninth Avenue Seattle, WA 98111 Phone: (206) 464-3600 Fax: (206) 389-6778 |
Jack W. Peters Area Project Manager Transactions and Code Sets Phone (206) 287-7444 Fax: (503) 553-1451 jqpeter@regence.com |
| WASHINGTON, D.C. - CAREFIRST | CareFirst BlueCross Blue Shield 550 12th Street, S.W. Washington, D.C. 20065 Phone (202) 479-8000 Fax: (202) 479-3520 |
Saul Golubcow Project Director, Business Relationships Phone: (410) 964-4678 Fax: (410) 964-5252 saul.golubcow@carefirst.com |
| WI | Blue Cross and Blue Shield United of Wisconsin 401 West Michigan Street Milwaukee, WI 53201 Phone: (414) 226-5000 Fax: (414) 226-5488 |
Colleen Singh Director, HIPAA Implementation Phone: (262) 523-4915 Colleen.singh@cobalt-corp.com |
| WV - HIGHMARK | Mountain State Blue Cross and Blue Shield 700 Market Square Parkersburg, WV 26101 Phone: (304) 424-7700 Fax: (304) 424-7730 |
HIPAA Knowledge Center hmhipaatst@highmark.com |
| WY | Blue Cross and Blue Shield of Wyoming 4000 House Avenue Cheyenne, WY 82001 Phone: (307) 634-1393 Fax: (307) 778-8582 |
Cathi Lewis Provider Relations Representative Phone: (800) 442-2376 ext 2876 Fax: (307) 778-8582 cathi.lewis@bcbswy.com |